Human Development and Family Studies

Colorado State University

FREQUENTLY ASKED QUESTIONS

eCAHS

When using eCAHS, why do I get the message, "Error: The ICA file was not found."?

Can I print from my eCAHS desktop?

How do I copy a file to my local computer from my eCAHS desktop?

What does "A$ on Client" or "C$ on Client" mean when I use eCAHS?

When using eCAHS, the pop-up, "A server application is trying to access your local client files" appears. What should I do?

When trying to access my local computer drives through eCAHS, I get the message "Access is Denied." How do I fix this?

How do I install the ICA Web client for eCAHS if I have a Macintosh computer?

User Account Access

What is an eID?

What is the difference between my eID and my CAHS user account?

Do I have an @ColoState email address?

What is my PAC and how do I get it?

Network Drives

What is the M: drive?

What is the P: drive?

What is the S: drive?

What is the X: drive?

What is the W: drive?

How can I connect to my M: (or P:, S:, X:, W:) drive from off-campus?

How do I access my M: drive files and other CAHS network drives?

Email and Calendaring

What calendaring options does the College provide for Faculty/Staff?

What types of file attachments can not be sent through the CAHS email servers?

What is the College doing to reduce the amount of junk email I receive?

How do I configure my smartphone to connect to my CAHS email account?

How do I manage my filtered spam e-mails and allow legitimate e-mails to be delivered to my inbox?

How do I access my CAHS email account from off-campus?

How can I use my CAHS calendar to schedule appointments with my colleagues?

How do I allow other people to manage my calendar?

How do I connect to a calendar that someone has granted me access to?

How do I send a file attachment through the CAHS email servers that has an undeliverable file extension?

How do I send an email to all faculty and staff at CSU?

How can I find out if a virus warning is a hoax or not?

How can I easily remove large messages (or attachments) from my CAHS mailbox?

Viruses and Security

What steps should I take if my home computer is being set up for broadband, or high-speed internet access via services such as cable modems, DSL, or satellite?

How can I get Anti-Virus software for my home computer?

How do I secure my computer when I am away from my desk?

Software

How do I get SPSS for my home computer?

How can I get Microsoft Office for my home computer?

CAHS Computer Labs

How do I reserve a CAHS computer lab for my class to use?

CAHS Web Services

Can I create a web site with information about myself?

How do I create a web page with my W: drive?